FREQUENTLY ASKED QUESTIONS

Discover affordable, effective, non-invasive medical cosmetic treatments, which provide outstanding results.


  • Do I need to make a booking?
  • When should I arrive for my appointment?
  • What happens if I’m running late?
  • What if I need to change or cancel my appointment?
  • Do you have a loyalty programme?
  • How can I pay?
  • Can I purchase online?
  • Do you have treatment promotions and specials?
  • Can I buy a gift voucher for treatment specials?
  • Do you have a regular newsletter?
Do I need to make a booking?

Yes please. We like to run our clinic like clock work, so we don’t hold anyone up. We have two late nights, Tuesday and Thursday, and Saturday to 3pm. Contact us here.

When should I arrive for my appointment?

If you are a new client to the clinic we recommend you arrive 10 minutes beforehand as we will ask you to complete a consultation form.

Otherwise 10 minutes beforehand is ideal to allow yourself the time to enjoy our fruit tea and Hershey chocolates that we like to indulge our clients in.

What happens if I’m running late?

We like to keep good time, so if you are running late, please phone us. We will still endeavour to give you the best treatment but without inconveniencing anyone.

What if I need to change or cancel my appointment?

Here at About Skin, we understand that things come up so we ask for 24 hours notice where possible. That way we can find another day and time that is best for you.

Do you have a loyalty programme?

We sure do! We reward you when on all purchases made at About Skin, be it skincare, makeup, wellbeing products and / or treatments.  We

How can I pay?

We accept all major credit cards and cash, excluding cheques.

We also accept Q-Card where you will be rewarded under the Q-Card programme for interest free.

We are happy for your to pay for your online purchase by direct credit online.  We will despatch your purchases, once we confirm payment has reached our bank account.

Can I purchase online?

You sure can! We list all our Xcell skincare products online, including Tizo,
Colore Science Tint du Soliel, ASAP, Bio Ceuticals, Blinc, Flash Lash, and Soul Candles.

Shop online now.

Do you have treatment promotions and specials?

Yes we do! Once a month we email out our newsletter, subscribe here.

Can I buy a gift voucher for treatment specials?

Yes you can, you can purchase here.

Do you have a regular newsletter?

Yes indeed. Once a month we email out an informative newsletter, as well as we regularly update our social media pages Facebook and Instagram. Like us on Facebook and Follow Us on Instagram.

©FlowMedia ~ 2017 All Rights Reserved

Please wait...

Subscribe to our newsletter

Want to be notified when our articles are published? Enter your email address and name below to be the first to know.